PROFESSIONAL SUMMARY

Forward-thinking leadership development and organizational effectiveness consultant with 10+ years of experience designing and delivering enterprise-wide talent strategies across healthcare, nonprofit, and academic institutions. Proven record of strengthening workforce resilience, improving engagement scores by double digits, and improving leadership capacity through innovative succession planning and coaching. Adept at aligning people strategy with organizational goals during times of disruption, including labor negotiations, financial pressures, and large-scale change. Recognized for blending academic rigor (Ed.D., SPHR) with practical expertise in executive coaching, diversity and inclusion, and evidence-based leadership development.

Core Competencies

Leadership Development & Succession Planning | Organizational Development & Change Management | Workforce Engagement & Retention Strategies | Diversity, Equity & Inclusion (DEI) | Executive Coaching & Facilitation | HR Technology & Analytics | Healthcare Workforce Strategy

EXPERIENCE

Kaiser Permanente

Senior Leadership Development Consultant | 2024-present

• Created and launched a cross-functional mentoring program, achieving a 95% participant satisfaction score

• Delivers leadership coaching, consulting, teambuilding services and program delivery, achieving a 4.7/5 client satisfaction rating

• Developed a strategic four-step process aimed at driving engagement efforts beyond existing practices

National University

Associate Professor of Leadership | 2020 - present

• Teach graduate courses in leadership, decision-making, and consulting, with student evaluations averaging 4.6/5

CEO, Leadership & Organizational Effectiveness Consultant | 2013 – present

Lead Thru Inspiration

• Provided tailored consulting in strategic planning, leadership development, and engagement, resulting in measurable improvement in client performance and team outcomes

UCLA Health

Senior Organizational Development Consultant | 2022-2023

• Led seven initiatives to enhance organizational development capacity, including the development of team climate assessments and effectiveness measurement system

• Directly influenced enterprise-level retention strategy through comprehensive evidence-based research resulting in 76 recommendations, several adopted by executive leadership

• Implemented an evidence-based approach to identify challenges, gather data, and create measurable, data-informed objectives and interventions resulting in higher engagement on 20+ teams

Children’s Institute

Senior Manager of Learning & Organizational Development  | 2021 – 2022

• Led a team of five to enhance performance reviews, data integrity, and change management processes

• Led process improvement projects impacting 4 strategic H.R. processes: recruiting, onboarding, performance management, and promotions

• Drove the creation and implementation of a multi-tiered leadership development program

Volunteers of America Los Angeles

Head of Learning & Development | 2019 – 2021

• Launched 7 leadership programs in 9 months aligned to leadership level, including a manager boot camp and an emerging leader program

• Oversaw the conversion of 10 in-person training programs to virtual formats in response to COVID, maintaining high levels of engagement and effectiveness

Entertainment Partners

Organizational Development Specialist | 2017 – 2019

• Drove a 20-point average increase in employee engagement, securing Great Place to Work certification via targeted change management initiatives

• Collaborated with technology leaders to create training plans for 300 technology professionals

• Managed and facilitated corporate university programs, including Situational Leadership and Crucial Conversations training

Navajo Tribal Utility Authority

Organizational Development Specialist | 2016 – 2017

• Spearheaded an overhaul of the leadership development program while reducing costs by 65% and improving quality

• Created, delivered, and evaluated two separate two-day culturally tailored workshops for 125 leaders

Laz Parking

Parking Manager | 2012 – 2014

• Improved employee performance by identifying training needs, making recommendations and collaborating with management to design, implement and assess a new hire training program 

White Dragon Martial Arts

Training Manager  | 2002 – 2012

• Led a staff of 10 instructors while responsible for end-to-end business operations

• Increased student retention 25% by evaluating training programs, conducting staff development, implementing a performance management program and expanding class availability

• Expanded class offering while increasing class quality by evaluating training programs, creating staff training strategies, and designing and implementing a staff performance evaluation system 

Army Reserve

HR Specialist & Manager | 2001 – 2010

• Directly facilitated more than 500 hours of training classes on topics such as basic soldiering skills, physical fitness, and postal operations; led a unit physical fitness program during a deployment

• Planned, coordinated, and facilitated training classes and events; directly facilitated more than 500 hours of training classes; supervised a group of 10 soldiers

• Earned more than 20 awards and decorations for service and excellence 

Education & Certifications

Doctor of Education in Leadership| City University of Seattle

M.S., Organizational Leadership | National University

M.S., Industrial and Organizational Psychology | National University | Expected 2026

Bachelor of Business Administration | National University

Certified trainer in multiple FranklinCovey programs (7 Habits, etc.)

Situational Leadership Certified Trainer | The Ken Blanchard Companies

Crucial Conversations Certified Platinum Trainer | Vital Smarts

SPHR | HRC

Publications and Research

• 2020: Contributing expert, Peer-to-Peer Learning: How to Get it Right. HRCI Blog article.

• 2019: Contributing expert, How to build a diverse nonprofit board that works as a team. The Seattle Times.

• 2019: The role of social entrepreneurship and education in addressing Native American social and economic challenges:   A transformative study [original research   presentation] International Leadership Association conference

• 2016: Co-author, Supporting the Success of Adult and Online Students

• 2014: Author, The Diamond Effect: How inspiring leaders change the world

• 2014: From Research to Practice: Is leadership development ready for neuroscience? [original research presentation] International Leadership Association conference

Volunteer Service

• Co-Chair | ODN SoCal | 2023-2025

• Reviewer | Journal of Enterprising Communities | 2024-present

• Reviewer | Journal of Leadership Education | 2024-present

• Member, Board of Directors | Momentum Youth Sports and Training | 2024-present

• Mentor | BigBrothers/BigSisters of Greater Los Angeles | 2023-present

• Advisory Council member (Chair, 2023) | Tarzana Treatment Centers College | 2022-2024